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The ESG Commitment

by admin last modified 2007-07-25 01:50 AM

Our Promise to You

 

ESG Consulting is committed to making continuous improvements in our systems, processes, and individual performance. We constantly explore and implement quality innovations and technological solutions to further advance our ability to deliver unsurpassed service.

 

Performance Monitoring:

 

Client managers are encouraged to rate the quality of our consultants' work and provide feedback on their performance.

 

Quality Statement:

 

We have developed and are committed to a service quality management process, which is ISO 9002 compliant. All field and corporate processes relating to the selection, placement, and support of ESG consultants have been thoroughly defined and structured to provide measurable customer value. 

 

30 Day Warranty:

 

If a client finds an ESG consultant's performance to be unsatisfactory during the first 30 days of contract and is replaced by another ESG consultant, we will refund all charges less payroll costs.


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